Frequently Asked Questions
Are you new to Tradesilvania and have questions? See the answers below.
Which network should I choose if I want to receive or transfer digital currencies?
The Tradesilvania app supports the most widely used networks for each digital asset for receiving or transferring digital currencies.
Digital currency receiving network
When you want to receive a currency in the Tradesilvania wallet, the available network for receiving will be displayed when you view the receiving address. See the article for details on receiving from an external wallet to the Tradesilvania wallet: https://tradesilvania.com/en/frequent-questions/en-digital-wallet/how-to-transfer-from-an-external-wallet-to-the-tradesilvania-wallet
Digital currency transfer network
When you want to transfer a currency from the Tradesilvania wallet, the available network for the transfer will be displayed. See the article for details on transferring currencies to an external wallet: https://tradesilvania.com/en/frequent-questions/en-digital-wallet/how-do-i-transfer-coins-to-an-external-wallet
IMPORTANT:
If you have sent the currency to the wrong network, the transferred value will be lost and cannot be recovered. At the request of the customer, the investigation is possible with associated costs, in accordance with the list of fees and commissions.