Frequently Asked Questions
Are you new to Tradesilvania and have questions? See the answers below.
What commissions do you apply?
You can consult all commissions in the sections below.
Opening of a user account: free of charge
Closing of a user account: free of charge
Maintenance fee for a user account on the Tradesilvania platform: free of charge
Commissions for institutional clients are negotiated separately from the rate schedule.
Fiat deposit
Bank transfer: 0% commission
Selfpay deposit: 3% commission(instant top up)
Un-Doi deposit: 1.6% commission(instant top up)
StartPay deposit: 2% commission(instant top up)
Card deposit EURO: 2.6% commission (instant top up)
Card deposit RON: 3.3% commission (instant top up)
Skrill: 0.29 EURO + 3.5% commission (instant top up)
Neteller:0.29 EURO + 3.5% commission (instant top up)
Activation of bank account: 0% commission
Fiat withdrawal
RON withdrawal: 10 RON
EURO withdrawal: 1 EURO
Trading commissions
Commissions can be negotiated based on the volume and frequency of transactions.Starting 24.04.2023 the account level will be recalculated based on volume of tranzactions.
OTC Desk
Sell commission: 0%
Buy commission: 0%
Crypto vs Crypto
| User type | Fee | SPOT VOLUME 30 DAYS (EURO) |
|---|---|---|
| Level 1 | 0.5% | 0 - 5,000 |
| Level 2 | 0.4% | 5,001 - 50,000 |
| Level 3 | 0.3% | 50,001 - 200,000 |
| Level 4 | 0.2% | 200,001 - 500,000 |
| Level 5 | 0.1% | 500,001+ |
- Not applicable for fiat pairs (RON or EURO)
Markets vs Euro
| User type | Fee | SPOT VOLUME 30 DAYS (EURO) |
|---|---|---|
| Level 1 | 0.65% | 0 - 5,000 |
| Level 2 | 0.5% | 5,001 - 50,000 |
| Level 3 | 0.4% | 50,001 - 200,000 |
| Level 4 | 0.3% | 200,001 - 500,000 |
| Level 5 | 0.2% | 500,001+ |
Minimum commission
- Regardless of the user type (level), the minimum fee per transaction is 1 EUR. (applies only to Market and FOK)
Markets vs Romanian Leu (RON)
| User type | Fee | SPOT VOLUME 30 DAYS (EURO) |
|---|---|---|
| Level 1 | 0.65% | 0 - 5,000 |
| Level 2 | 0.5% | 5,001 - 50,000 |
| Level 3 | 0.4% | 50,001 - 200,000 |
| Level 4 | 0.3% | 200,001 - 500,000 |
| Level 5 | 0.2% | 500,001+ |
Minimum commission
- Regardless of the user type (level), the minimum fee per transaction is 1 RON (applies only to Market and FOK)
Markets vs High Volatility Pairs
| Tip utilizator | Comision | Volum Spot 30 zile (EURO) |
|---|---|---|
| Level 1 | 1.6% | 0 - 5,000 |
| Level 2 | 1.5% | 5,001 - 50,000 |
| Level 3 | 1.4% | 50,001 - 200,000 |
| Level 4 | 1.3% | 200,001 - 500,000 |
| Level 5 | 1.2% | 500,001+ |
Minimum commission
- If the traded volume is less than or equal to 100 RON the commission is 1 RON (applies only to Market and FOK)
- High Volatility: SHIB, GNO, REP, GLM, LUNA, HBAR, 1INCH, JASMY, NMR, HNT, PEPE, FLOKI, WLD
Rounding of commissions
Our commissions are calculated without decimals and all fees with decimals are rounded up. For example, if the commission is 2.34 RON, the rounding is done to 3 RON.
Rounding of exchange rate
The exchange rate is rounded differently depending on the parity.
Digital currency collection
Only the first 6 decimals are taken into account when collecting digital currencies. For example, if a transfer is 1.003453456 BTC in the account, 1.003453 BTC will be credited. Anything after the 6th decimal is not taken into account.
Transfer of digital currencies to external wallet
The blockchain network fee is included. The blockchain network fee is not Tradesilvania's commission. The transfer fee is updated periodically depending on the conditions in the blockchain network and is displayed transparently before any coin transfer from the Tradesilvania wallet. Depending on the currency, the transfer can be made on the native network or on Ethereum (ERC-20), Binance Smart Chain (BEP-20), Tron (TRC-20), etc.
Savings
No commission is charged.
| Action | Commission |
|---|---|
| Administration | 0 |
| Deposit | 0 |
| Withdrawal | 0 |
| Interest earned | 0 |
Other services
A one-time commission of 35 EURO (equivalent in RON at the BNR exchange rate on the day of the request) for other services provided at the customer's request (Examples: Investigating a transaction sent to the wrong address or on the wrong network, providing reports in physical or electronic format at the customer's request, etc.).
Tradesilvania RAMP
Tradesilvania RAMP service allows on manual request refunds for tranzactions. All costs for a refund / FIAT fund reversal will include all fees from platform for all steps of refund including all costs from Tradesilvania Partners that are included in FIAT refunds ( Card Processors/ Banks/FX rate , Crypto to FIAT exhange).
Short terms explanation
FOK: Fill or Kill order type
OTC Desk: volumes over 100,000 EURO
Markets vs USDT: BTC/USD, ETH/USDT
Volume: the amount of currency traded
This list is updated periodically.
All costs include VAT.
Last update for the commissions 31.07.2023.