Frequently Asked Questions
Are you new to Tradesilvania and have questions? See the answers below.
My account
- How long does the account verification take?
- How do I delete an account?
- How do I create a new account?
- How do I complete the verification process?
- Where can I download a document confirming a transaction?
- How do I activate 2FA?
- How do I generate a report?
- Where can I find the Service Contract?
- Who can perform transactions from the Tradesilvania client account?
- How do I reset my 2FA code?
- How do I reset my password?
- Company account - necessary documents
- Source of funds
- Taxes and fees
- How do I use the favorites feature?
- How to change email address?
Do you still have questions to which you did not find the answer?
Write us at [email protected]