Frequently Asked Questions

Are you new to Tradesilvania and have questions? See the answers below.

What is the Customer Support work schedule?

Customer Support (by phone, chat and email) is available from Monday to Friday, from 09:00-17:00.

You can submit your questions by email to [email protected] - the response time can vary from a few hours to 15 working days, depending on the request.

You can communicate with us via chat, the email addresses of Tradesilvania and the contact phone number can be found on https://tradesilvania.com/ro/contact

Do you still have questions to which you did not find the answer?

Write us at [email protected]