Frequently Asked Questions

Are you new to Tradesilvania and have questions? See the answers below.

Where can I find the Service Contract?

The Service Contract (Client Agreement) represents the contract on which the contractual relationship between us (Tradesilvania) and you (the Client) is based.

To be able to access the platform, it is mandatory to accept this contract after activating your account in order to trade on the platform. If you do not want to accept this contract, we cannot initiate a contractual relationship with you.

After accepting the contract, it can be viewed at any time by you as a client, as well as any changes that occur in the next section.

IIn the Menu section-> Settings -> in the sub-section My Profile -> click on the Client Agreement link. This contract can be downloaded in PDF format.

The service contract is unique for each client and contains a unique identifier in the generated PDF to be able to verify its authenticity by the Tradesilvania team.

Do you still have questions to which you did not find the answer?

Write us at [email protected]