Frequently Asked Questions

Are you new to Tradesilvania and have questions? See the answers below.

How long does the account verification take?

The activation time can vary depending on the number of requests in processing.

Verification is based on third-party security services and manual verification. When there are a large number of requests for new account creation (during peak periods), a waiting list is created, and this is why the activation process may take longer than normal.

Please make sure that the materials you provide meet the requirements.

Entering the incorrect name, address, occupation, or income source can significantly prolong the waiting time.

If you have correctly completed the identification and data completion step, your account will be activated as soon as possible. If more than 7 days have passed and the account is not activated, please contact us at [email protected]

Do you still have questions to which you did not find the answer?

Write us at [email protected]